Hi everyone,
Here’s a quick update on the latest shipping progress, along with an important reminder about the extra black lid included in your package.
🇬🇧 UK Shipping Starts Today
UK orders will officially begin shipping today. Our warehouse will process the orders in batches, and we expect all UK shipments to be completed within approximately 2–3 days.
Once your order has been dispatched, tracking information will be sent to your email automatically. Please also check your spam or junk folder if you don’t see it in your inbox.
🎁 Important Reminder — The Extra Black Lid Is a Free Gift
We’ve received several emails from customers asking why there is a black lid placed separately at the top of the package without a matching bottom tray, with some customers wondering whether a part is missing.
Nothing is missing.
As mentioned in one of our previous updates, we included one additional black lid in every set as a free gift.
This extra lid is intentionally provided on its own. It is not supposed to come with another bottom tray or module.
We added it so that customers who prefer the classic black appearance instead of the Walnut Woodgrain lid can simply swap the lid and customize the look of their Painting Station.
So if you find an extra black lid inside your package, please don’t worry — it is an additional gift from us, not an incomplete module.
🧩 Parts Box Assembly — Please Check the Slot Direction
We’ve also noticed that some customers may try to assemble the parts box in the wrong direction.
When connecting the parts box pieces, please make sure:
The longer slot is facing upward, and the shorter slot is facing downward.
This is the correct orientation for the pieces to fit together properly.
If the direction is reversed, the parts will not connect correctly. If you find that the pieces seem difficult or impossible to assemble, please check the slot direction first before applying additional force.
Thank you again for your patience and support throughout the fulfillment process. If you notice any missing parts, shipping damage, or other issues after receiving your order, please feel free to contact us at support@krydrufi.com.
Best regards,
Karl
KRYDRUFI Team
