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1. One-Year Free Parts Replacement Policy
We offer a one-year free parts replacement policy
2. Why Do We Offer This?
No product in the world is perfect, and we strive to provide the best customer purchase experience. If you encounter any issues during use, feel free to contact us. We are more than happy to assist you!
3. What Constitutes Part Damage?
Our products feature a modular design, meaning they are assembled from various parts. If any part is damaged, we will replace it with a new part for free, with the shipping cost also waived.
4. When Can You Get Free Parts Replacement?
Any form of damage that occurs during usage will qualify you for a free replacement part, which we will ship to you at no cost.
5. Purchase Channels
This service applies to purchases made on Amazon and our official website. For purchases made through distributors, after-sales service support will be provided by the distributor.
Feel free to reach out to us with any questions or concerns. Your satisfaction is our top priority!